1. Why hasn’t my loan been approved yet?

If your loan is still unapproved after being verified, please note that approval depends on several factors including the verification status, completeness of your profile, and available funds. If you’ve been waiting for an extended period, ensure your application is fully completed, including correct bank details and BVN.

2. When will the next batch of funds be disbursed?

Disbursement timelines can vary based on the approval process and batch allocation.

3. Why hasn’t my upkeep been paid yet?

If your institutional fees have been paid but you haven’t received your upkeep, this could be due to a delay in processing. Please ensure that all your details are correct in the portal.

4. My status is showing as “Verified” but hasn’t been approved. How long will this take?

After verification, approval may take some time due to processing delays. If your status remains “Verified” for several months, please reach out to us for clarification on the next steps or to check if there are any pending issues with your profile.

5. How can I update my account details or change my bank information?

To update your account details, log into the NELFUND portal and edit your profile. If you’re unable to do so, Click here to create a  support ticket for assistance with updating your bank details or BVN.

6. Can I reapply for NELFUND if I was a beneficiary in the past?

Yes, you can reapply using your existing profile. Ensure your details are up-to-date before reapplying for the current session.

7. What happens if my school fees are less than the loan amount provided?

If the loan amount exceeds your school fees, the remaining balance will be returned to paid to ur bank.

8. When will refunds for overpaid school fees be issued?

Refunds for overpaid school fees are usually processed by your institution. Please contact your school’s finance department to inquire about the status of your refund.

9. What if I’m having issues with signing up or accessing my NELFUND account?

If you’re encountering errors like “invalid NIN” or “invalid email,” please ensure that the details you entered match your official documents.

10. Can postgraduate students apply for NELFUND?

Currently, NELFUND is designed for undergraduate students. Postgraduate students are advised to explore other funding options, as NELFUND does not cater to them at this time.

11. How long does it take for NELFUND to approve my application?

Approval times can vary based on several factors such as the volume of applications. Approval usually happens once the verification process is complete.

12. What happens if I cannot apply for the current session because of previous issues?

If you cannot apply due to unresolved issues from a previous session, please contact NELFUND support immediately. We will review your situation and provide guidance on how to proceed with your application.

13. When will NELFUND start paying for Aliko Dangote University of Science and Technology students?

Disbursements to students at Aliko Dangote University of Science and Technology Wudil will happen according to the established NELFUND schedule. If payments have not been made, please contact the university’s finance department to check if there are any delays on their side.

If you have further questions or need assistance, feel free to reach out to us. We are committed to ensuring that your application and payment processes go smoothly.

Thank you for your patience and understanding.